|
| tamboritha | | Set |  |  | | Reg. Date | : | 26/08/2011 | | Posts | : | 366 | | Location | : | morwell, vic, Australia |
|
| | Posted : 11 Apr 2013 - 04:14 Post title : not happy with peter stevens | | | Rick,from Triumph Australia take heed of this...Went down to Dandenong to get some replacement springs for the rear brakes..None in stock they said and none in Australia,will take 4 to 6 weeks to get them over,(Captain Cooks boat i think) ..Not very happy..Even the workshop didnt have any..They are Brembo brakes and i went to all the bikes shops and there are that many of that brand but different and i just gave up..Running without them now..Should explain a bit more about the springs..They are the ones that supposedly stop the rattling..There staff there couldnt hae been more unhelpful..The reply was that is what Triumph Aust. is like.everyone is complaing about lack of spares over the counter..Not really very happy at all..Dont ruin a good brand of bike by poor after market supplies.
|
|
|
|
| Leethal | | Zeus | | | | Reg. Date | : | 24/01/2011 | | Posts | : | 6,569 | | Location | : | Australia |
|
| | Posted : 11 Apr 2013 - 05:18 Post title : Re: not happy with peter stevens (Re: tamboritha) | | | Try one of the bigger UK or US dealers, airfreight four or five days. The service is substandard, so they force us to buy out of the country when we would prefer to support local.
| Experience is something you get just after you needed it 
1600,Foran Razorbacks, Meerkat bypass, Dyno tune, real headlight,plenty of chrome,switchblade pegs, Nitron R3 shocks & Ikon progressive fork springs etc. Scorpion Western Low handlebars. PH adjustable fork caps.
|
|
|
|
| John | | Set | |  | | Reg. Date | : | 20/05/2012 | | Posts | : | 84 | | Location | : | Aylesbury, Buckinghamshire, United Kingdom |
|
| | Posted : 11 Apr 2013 - 06:29 Post title : Re: not happy with peter stevens (Re: tamboritha) | | | Does sound crackers if you want to promote the brand its got to be through service as well as bike sales. Makes you wonder if anyone at Triumph has their finger on the pulse.
| Addicted to the TBird 
|
|
|
|
| mat1600 | | Thunderbird | |  | | Reg. Date | : | 06/03/2010 | | Posts | : | 8,596 | | Location | : | Bridlington, Democratic Independant State of Yorkshire, United Kingdom |
|
| | Posted : 11 Apr 2013 - 07:13 Post title : Re: not happy with peter stevens (Re: tamboritha) | | |
tamboritha wrote:
Rick,from Triumph Australia take heed of this...Went down to Dandenong to get some replacement springs for the rear brakes..None in stock they said and none in Australia,will take 4 to 6 weeks to get them over,(Captain Cooks boat i think) ..Not very happy..Even the workshop didnt have any..They are Brembo brakes and i went to all the bikes shops and there are that many of that brand but different and i just gave up..Running without them now..Should explain a bit more about the springs..They are the ones that supposedly stop the rattling..There staff there couldnt hae been more unhelpful..The reply was that is what Triumph Aust. is like.everyone is complaing about lack of spares over the counter..Not really very happy at all..Dont ruin a good brand of bike by poor after market supplies. |
|
Let me know if you still want them I could send you some over from here, or go to World of Triumph and see how much they will charge you. Real shame you get shit service like that, and for a great product too. We tend to get spoilt with our local dealer, top notch.
Are these the ones ?
| My first natural instinct is to breathe. My second is to evade tax's.
|
|
|
|
| tamboritha | | Set | | | | Reg. Date | : | 26/08/2011 | | Posts | : | 366 | | Location | : | morwell, vic, Australia |
|
| | Posted : 11 Apr 2013 - 07:24 Post title : Re: not happy with peter stevens (Re: mat1600) | | | yep there the ones..They want $ 24 aus dollars here for the set,which is a rip off also..Asked around some of the dealers here and they said dont worry about putting them back in..Took the bike for a quick run and no overheating or any other probs so will probably leave it at that..Fancy not having that spare part in stock down here..Thanks for that offer anyway
greg
|
|
|
|
| mjgt | | Thor | |  | | Reg. Date | : | 16/09/2011 | | Posts | : | 2,201 | | Location | : | North Somerset, United Kingdom |
|
| | Posted : 11 Apr 2013 - 08:52 Post title : Re: not happy with peter stevens (Re: tamboritha) | | | I've got to ask, what happened to the original ones? they normally last the life of the bike.
| Mick . . .  Keep the rubber side down!!
|
|
|
|
| tamboritha | | Set | | | | Reg. Date | : | 26/08/2011 | | Posts | : | 366 | | Location | : | morwell, vic, Australia |
|
| | Posted : 11 Apr 2013 - 08:59 Post title : Re: not happy with peter stevens (Re: mjgt) | | | the two little lugs had worn or broken and as you know replacing pads is a bit fiddly without having to worry about the spring moving around,which these little ears prevent it doing..But yeah they should last more than 40ks
|
|
|
|
| Bender | | Chaac | |  | | Reg. Date | : | 26/09/2010 | | Posts | : | 685 | | Location | : | Toowoomba, Queensland, Australia |
|
| | Posted : 11 Apr 2013 - 11:24 Post title : Re: not happy with peter stevens (Re: tamboritha) | | | there should be a thread for peter steven horror stories I know I have posted a few in the past. also I believe ( I may be wrong) that they are are also Triumph Australia ?
| BENDER Four wheels move the body. Two wheels move the soul.
Thunderbird 1600, Foran exhaust,cat eliminator,Twin T Bars, K and N filter, Led Headlight, Rivco driving Lights, Viking Bags,quick release sissy Bar,.Joker oil pressure Gauge met-cruise seat Dyno Tune + more
|
|
|
|
| Leethal | | Zeus | | | | Reg. Date | : | 24/01/2011 | | Posts | : | 6,569 | | Location | : | Australia |
|
| | Posted : 11 Apr 2013 - 11:39 Post title : Re: not happy with peter stevens (Re: Bender) | | | Yep
| Experience is something you get just after you needed it
1600,Foran Razorbacks, Meerkat bypass, Dyno tune, real headlight,plenty of chrome,switchblade pegs, Nitron R3 shocks & Ikon progressive fork springs etc. Scorpion Western Low handlebars. PH adjustable fork caps.
|
|
|
|
| Dozer | | Set | |  | | Reg. Date | : | 20/01/2012 | | Posts | : | 309 | | Location | : | Ballarat, Victoria, Australia |
|
| | Posted : 11 Apr 2013 - 11:51 Post title : Re: not happy with peter stevens (Re: Leethal) | | | Try Turn one Motorcycles (Melbourne) , Charlie may have some in stock
| Great Roads, Great People , Lets get Flocking
|
|
|
|
| tamboritha | | Set | | | | Reg. Date | : | 26/08/2011 | | Posts | : | 366 | | Location | : | morwell, vic, Australia |
|
| | Posted : 11 Apr 2013 - 12:12 Post title : Re: not happy with peter stevens (Re: Bender) | | | i think youre right there,,Triumph were looking for someone in the bike world to manage the Aussie side of things and Peter Stevens got the job, and thats gospel
|
|
|
|
| GerPa | | Jupiter | |  | | Reg. Date | : | 10/12/2011 | | Posts | : | 1,919 | | Location | : | Mackay, Central Queensland, Australia |
|
| | Posted : 11 Apr 2013 - 12:13 Post title : Re: not happy with peter stevens (Re: tamboritha) | | | Hi Greg
This is really uncanny. I experienced EXACTLY the same problem when I took mine off to check the Brake Pad Thickness at 10K, And Yep none in the country. To make things worse I cant budge the Brake Pad Retaining pin, it appears to be frozen solid into the Calliper , ( That's really great after 10K) so I had to order one of those also in anticipation of the next time I do a tyre change I will remove the Calliper and get the frozen Brake Pad Retaining pin out. Both parts arrived today and cost me A$57. which in my opinion for such pissy little parts that's an absolute rip off.( But then Beggars cant be Choosers Eh)
I guess the good this is the info you supplied about leaving them out. Which is a real option
| May-2011-1600, 20306 Tune, Mustang Vintage Solo Seat, Meerkat Cat Bypass, + Meerkat Modified Short TORS  ,K&N Air Cleaner,K&N Oil Filter, JBQ lifting system, Gold Plug Magnetic Sump Plug,Dart Fly screen, Rivco Risers, GiPro Gear Indicator, Breakaway Cruise Control, Avon ISO Grips, Scorpion Western Low Handlebars, Kury Switchblade Pegs, Garmin Zumo390LM,Michelin RC2 on Front RC 3 on ,Modified Rear Drive Pulley Hub Bearings (Mat1600/Alex4 Modification) Front Susp: Std & 7.5W Oil /126mm Air Gap & Rear:Hagon Nitro's with 26Kg/cm Springs + Lots of other "Bling" stuff.
|
|
|
|
| tamboritha | | Set | | | | Reg. Date | : | 26/08/2011 | | Posts | : | 366 | | Location | : | morwell, vic, Australia |
|
| | Posted : 11 Apr 2013 - 12:13 Post title : Re: not happy with peter stevens (Re: Dozer) | | | forgot all about Charlie,will give him a call
|
|
|
|
| tamboritha | | Set | | | | Reg. Date | : | 26/08/2011 | | Posts | : | 366 | | Location | : | morwell, vic, Australia |
|
| | Posted : 11 Apr 2013 - 12:19 Post title : Re: not happy with peter stevens (Re: GerPa) | | | the retaining pin comes out easily..Use a 4 inch nail or whatever and insert it in the pin retainer (looking from the outer)and punch it thru..The part that youre seeing from the outer is not the actual pin,,thats inside it..try it
greg
|
|
|
|
| mjgt | | Thor | | | | Reg. Date | : | 16/09/2011 | | Posts | : | 2,201 | | Location | : | North Somerset, United Kingdom |
|
| | Posted : 11 Apr 2013 - 15:08 Post title : Re: not happy with peter stevens (Re: tamboritha) | | | Those pads are not exclusive to Triumph they are EBC FA209's and are fitted to many other bikes, I am sure the retaining springs can be found cheaper.
| Mick . . . Keep the rubber side down!!
|
|
|
|
| mjgt | | Thor | | | | Reg. Date | : | 16/09/2011 | | Posts | : | 2,201 | | Location | : | North Somerset, United Kingdom |
|
| | Posted : 11 Apr 2013 - 15:25 Post title : Re: not happy with peter stevens (Re: tamboritha) | | | Greg
Try sending this lot an email, they might sell the spring a bit cheaper.
Link
| Mick . . . Keep the rubber side down!!
|
|
|
|
| davetac1 | | Thunderbird | | | Reg. Date | : | 06/09/2010 | | Posts | : | 8,379 | | Location | : | Haverhill, Ma., United States |
|
| | Posted : 12 Apr 2013 - 02:17 Post title : Re: not happy with peter stevens (Re: tamboritha) | | | If ya don't mind me asking, and at the risk of sounding stupid, what happened to the original ones??? Dave!!!
|
|
|
|
| Leethal | | Zeus | | | | Reg. Date | : | 24/01/2011 | | Posts | : | 6,569 | | Location | : | Australia |
|
| | Posted : 12 Apr 2013 - 06:49 Post title : Re: not happy with peter stevens (Re: davetac1) | | | Dave, check the previous page
| Experience is something you get just after you needed it
1600,Foran Razorbacks, Meerkat bypass, Dyno tune, real headlight,plenty of chrome,switchblade pegs, Nitron R3 shocks & Ikon progressive fork springs etc. Scorpion Western Low handlebars. PH adjustable fork caps.
|
|
|
|
| mjgt | | Thor | | | | Reg. Date | : | 16/09/2011 | | Posts | : | 2,201 | | Location | : | North Somerset, United Kingdom |
|
| | Posted : 12 Apr 2013 - 07:45 Post title : Re: not happy with peter stevens (Re: davetac1) | | |
davetac1 wrote:
If ya don't mind me asking, and at the risk of sounding stupid, what happened to the original ones??? Dave!!! |
|
Keep up Dave 
| Mick . . . Keep the rubber side down!!
|
|
|
|
| Smitty | | Chaac | |  | | Reg. Date | : | 01/10/2012 | | Posts | : | 996 | | Location | : | Hawkesbury, NSW, Australia |
|
| | Posted : 12 Apr 2013 - 08:28 Post title : Re: not happy with peter stevens (Re: Leethal) | | | Splinters in my arse sitting on the fence on this one Greg. Not sure we can expect Peter Stevens to carry every single part that we may or may not need. I agree it is frustrating when you can't just get the bit you want, but we here in Aus being such a small market cannot expect the same level of service as a larger market like the UK or US.
It's a shame, but Triumph sell bikes, parts and accessories to make money, not friends.
I have used Peter Stevens a few times now. I found they usually over estimate delivery times and then after the initial disapointment, i'm happy when the stuff turns up early.
It's the sign of the times nowadays. We need to shop around on everything and weigh up the part cost, the delivery cost and the delivery delays to calculate the actual best deal.
Good luck getting the parts
Cheers Smitty
| Cheers Smitty 
2013 Matt Graphite Storm, Foran Razorbacks, Hagon shocks & springs.
I don't get angry, I get even
|
|
|
|
| davetac1 | | Thunderbird | | | Reg. Date | : | 06/09/2010 | | Posts | : | 8,379 | | Location | : | Haverhill, Ma., United States |
|
| | Posted : 12 Apr 2013 - 21:30 Post title : Re: not happy with peter stevens (Re: mjgt) | | | Duh!! Sorry bout that.Those anti rattle clips don't break by themselves! Someone put something together wrong and by the sounds of it,it was this stealer.Correct??? Dave!!!
|
|
|