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| hogeyphenogey | | Set |  |  | | Reg. Date | : | 21/02/2010 | | Posts | : | 461 | | Location | : | Chicopee, Mass, United States |
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| | Posted : 17 Sep 2012 - 02:03 Post title : Another saddlebag warranty thread | | | I visited my local dealer. By local, I mean an hour away. They took pics and sent them in a couple weeks back. No word yet from triumph, but the rep told the service manager that they have not heard of the bags sagging on top. Really? I thought it was nearly every pair had this issue and they even changed the support structure?
Waiting to see what they say.
| A full tank and a day off... Absolute Heaven!
2015 Victory Gunner
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| hogeyphenogey | | Set | | | | Reg. Date | : | 21/02/2010 | | Posts | : | 461 | | Location | : | Chicopee, Mass, United States |
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| | Posted : 21 Sep 2012 - 10:04 Post title : Re: Another saddlebag warranty thread (Re: hogeyphenogey) | | | Yesterday I got the call... Looks like I'm getting new bags! I plan on taking pics of old and new so people will see the differences if any.
| A full tank and a day off... Absolute Heaven!
2015 Victory Gunner
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| Rodge | | Set | |  | | Reg. Date | : | 07/08/2012 | | Posts | : | 85 | | Location | : | Devon, United Kingdom |
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| | Posted : 21 Sep 2012 - 14:08 Post title : Re: Another saddlebag warranty thread (Re: hogeyphenogey) | | | hogeyphenogey wrote:
I plan on taking pics of old and new so people will see the differences if any. |
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Good plan Hogey, useful to see what degree of droop is acceptable as a warranty claim. Look forward to seeing your pics. 
Glad to hear you've been looked after by Triumph. 
| Rodge
| | Post edited by Rodge on 21 Sep 2012 - 14:10 |
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| hogeyphenogey | | Set | | | | Reg. Date | : | 21/02/2010 | | Posts | : | 461 | | Location | : | Chicopee, Mass, United States |
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| | Posted : 22 Sep 2012 - 00:14 Post title : Re: Another saddlebag warranty thread (Re: Rodge) | | | I'm having trouble posting pics... The new bags have larger velcro on the ends but the same support structure inside the top covers. As a matter of fact, on one bag one of the "support" strips isn't even touching the top cover! It's still sticky but not attached. They did away with the snaps on each end now. I showed the guy what the issue is and ha said "so, you don't want them?" ... I told him I'd see him in a couple months for a new set. These will definitely do the same damn thing. I will try to get my pics onto a real PC, not my iPad to send them to this site. I'm so disappointed.
| A full tank and a day off... Absolute Heaven!
2015 Victory Gunner
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| ken1600 | | Set | |  | | Reg. Date | : | 01/12/2011 | | Posts | : | 50 | | Location | : | Newport News, Virginia, United States |
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| | Posted : 22 Sep 2012 - 01:19 Post title : Re: Another saddlebag warranty thread (Re: hogeyphenogey) | | | Not sure why I can't upload pics of my replacement bags, get this error: CSP error occurred
Error: Unable to convert character set 'windows-1253'.
ErrorNo: 5961
CSP Page: /csp/Thunderbird/Upload.csp
Namespace: THUNDERBIRD
Class: csp.upload
but, there are pics of them in my archive if your interested. They are the ones sent to replace the bags with the wire around the top. Overall mine are better IMO but the top is less substantial and is going to sag before too long.....already showing signs. The supports in the top of mine are also still sticky and don't seem to serve too much of a purpose. Think I'm going to try having the top supports sewn in if I can find a good tack shop.
I did find my original post, you can google it.
Link
| | Post edited by ken1600 on 22 Sep 2012 - 01:28 |
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| Bedouin | | Jupiter | |  | | Reg. Date | : | 18/10/2008 | | Posts | : | 1,072 | | Location | : | Athens, Greece |
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| | Posted : 22 Sep 2012 - 16:17 Post title : Re: Another saddlebag warranty thread (Re: ken1600) | | | ken1600 wrote:
Not sure why I can't upload pics of my replacement bags, get this error: CSP error occurred
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There was a small glitch affecting only the pictures section after the final upgrade yesterday (thankfully the only one) ... it's ok now.
| Blessed are those eyes that have seen more roads than any man! (Homer).
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| ken1600 | | Set | | | | Reg. Date | : | 01/12/2011 | | Posts | : | 50 | | Location | : | Newport News, Virginia, United States |
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| | Posted : 22 Sep 2012 - 19:54 Post title : Re: Another saddlebag warranty thread (Re: Bedouin) | | | thanks, seems the link works now too.
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| hogeyphenogey | | Set | | | | Reg. Date | : | 21/02/2010 | | Posts | : | 461 | | Location | : | Chicopee, Mass, United States |
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| | Posted : 23 Sep 2012 - 11:14 Post title : Re: Another saddlebag warranty thread (Re: ken1600) | | | This new set does not have any metal in the top sections. No wire supports, etc... I plan on calling triumph on Monday. I don't want to deal with trying to get bags again especially with my warranty ending in march. I really thought they may have done some thing to stop the infamous sag. I'm wondering if this was a set of bags this dealer had "laying around" and was told to just swap them out because there was very little wait time. I think I was just waiting for the ok to do the switch, not for the parts to arrive from the distribution center.
| A full tank and a day off... Absolute Heaven!
2015 Victory Gunner
| | Post edited by hogeyphenogey on 23 Sep 2012 - 11:14 |
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