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| TVL65 | | Set |  | | Reg. Date | : | 06/09/2010 | | Posts | : | 98 | | Location | : | wayne, NJ, United States |
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| | Posted : 15 Feb 2011 - 18:52 Post title : Dealer says: NO | | | I went to the dealer today and said: I want to order the same handlebars as the storm plus the same risers.
They said: Don't have them & can't order them because we don't even have a parts book for the storm yet.
I said: Okay, but can you tell me if the ice cream store just up the street is any good?
Dealer: It sure is!
Me: BYE
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| KingOfFleece | | Set | | | Reg. Date | : | 30/09/2009 | | Posts | : | 304 | | Location | : | United States |
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| | Posted : 15 Feb 2011 - 20:27 Post title : Re: Dealer says: NO (Re: TVL65) | | | So what's your point here?
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| TVL65 | | Set | | | Reg. Date | : | 06/09/2010 | | Posts | : | 98 | | Location | : | wayne, NJ, United States |
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| | Posted : 15 Feb 2011 - 20:30 Post title : Re: Dealer says: NO (Re: KingOfFleece) | | |
uhh my point is that ANY parts anyone wants from the storm isn't available, that's MY POINT.
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| EnGage | | Thor | |  | | Reg. Date | : | 14/07/2009 | | Posts | : | 3,155 | | Location | : | Grand Rapids, MI, United States |
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| | Posted : 15 Feb 2011 - 21:06 Post title : Re: Dealer says: NO (Re: TVL65) | | | TVL65 wrote:
uhh my point is that ANY parts anyone wants from the storm isn't available, that's MY POINT. |
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I can believe that the books/computer systems aren't updated yet and I could understand if Storm parts aren't available as accessories yet, but I would doubt that those taking delivery won't be able to get replacement/repair parts.
Or, it could be that you have a lazy dealer that won't pick up the phone.
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| narsisco_lopez | | Thor | |  | | Reg. Date | : | 09/09/2010 | | Posts | : | 2,765 | | Location | : | Golden (Showers!), Colorado, United States |
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| | Posted : 15 Feb 2011 - 21:13 Post title : Re: Dealer says: NO (Re: EnGage) | | | I've said it before, but I'll say it again: Call or email Chris Notte at MADSS.COM
Chris Notte
Motorcycle Accessory Discount Superstore
875 Middlesex Avenue
Metuchen, NJ 08840
1-866-MADSS.COM
(1-866-623-7726)
Email: info@madss.com
| 2012 Storm (SOLD!)
Other Bikes:
2003 Suzuki DRZ400E (plated - my dual sport/mountain trail/camping bike)
Past Bikes:
2012 K13S
2009 KTM 990 Adventure
2010 Triumph Thunderbird 1600 (the Alien Queen)
2009 Triumph Sprint ST (another great bike!)
2007 Kawasaki ZX10R
2000 Kawasaki ZRX1100
1975 Honda SB550T "Clubman"
1981 Kawasaki KZ1000J
1985 Suzuki GS550E
1978 Yamaha 650 Special
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| TVL65 | | Set | | | Reg. Date | : | 06/09/2010 | | Posts | : | 98 | | Location | : | wayne, NJ, United States |
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| | Posted : 15 Feb 2011 - 21:15 Post title : Re: Dealer says: NO (Re: narsisco_lopez) | | | I'm not far from them, THANKS!!
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| KingOfFleece | | Set | | | Reg. Date | : | 30/09/2009 | | Posts | : | 304 | | Location | : | United States |
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| | Posted : 15 Feb 2011 - 21:43 Post title : Re: Dealer says: NO (Re: TVL65) | | | Just askin, dude. Did they try the microfisch (or however it's spelled?!). Stuff shows up their first-and it's not unheard of for guys like us to have info. prior to the dealer network.
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| daz | | Zeus | |  | | Reg. Date | : | 12/05/2009 | | Posts | : | 7,731 | | Location | : | United States |
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| | Posted : 15 Feb 2011 - 22:14 Post title : Re: Dealer says: NO (Re: TVL65) | | | Triumph is really slow to get parts in the loop with new bikes. But the storm is just arriving so it's understandable at the moment. however, it could be the dealer is just being lazy because it's probably a pain for them to find out. Theres a lot of mis-communication and LACK of communication in the triumph network, especially at the beginning of a bike's debut. I was one of the first adopters when the original Tbird arrived and I went thru all kinds of that jumping thru hoops crap just to get any kind of answer, and of the answers i'd get no 2 would ever be the same. After about a year things got much better. Triumph makes great bikes but it's almost as tho they spend all the energy they have on that and have none left for any other aspect of the business. But so far a small price to pay for such a awesome bike.
| 2010 Blue/White Thunderbird, "Brutus". 1700 kit, short tors, gutted cat, UNI filter, filter seal off, custom tune. Brutus in his native habitat: Link
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| TVL65 | | Set | | | Reg. Date | : | 06/09/2010 | | Posts | : | 98 | | Location | : | wayne, NJ, United States |
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| | Posted : 16 Feb 2011 - 00:57 Post title : Re: Dealer says: NO (Re: daz) | | | BIG THANKS to Chris! I emailed him & he emailed me back with a listing of prices! Hopefully later this month they can be ordered. I'm impressed with his service.
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| EnGage | | Thor | | | | Reg. Date | : | 14/07/2009 | | Posts | : | 3,155 | | Location | : | Grand Rapids, MI, United States |
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| | Posted : 16 Feb 2011 - 12:31 Post title : Re: Dealer says: NO (Re: TVL65) | | | TVL65 wrote:
BIG THANKS to Chris! I emailed him & he emailed me back with a listing of prices! Hopefully later this month they can be ordered. I'm impressed with his service. |
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good to know!
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| BigJack | | Set | |  | | Reg. Date | : | 06/03/2009 | | Posts | : | 246 | | Location | : | Mishawaka, In., United States |
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| | Posted : 16 Feb 2011 - 12:57 Post title : Re: Dealer says: NO (Re: EnGage) | | | I called to get the price on a black sprocket cover,my dealer had no problem giveing me a quote.
| Big Jack, It's not what you ride,it's that you ride!!
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| narsisco_lopez | | Thor | | | | Reg. Date | : | 09/09/2010 | | Posts | : | 2,765 | | Location | : | Golden (Showers!), Colorado, United States |
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| | Posted : 16 Feb 2011 - 12:59 Post title : Re: Dealer says: NO (Re: TVL65) | | |
TVL65 wrote:
BIG THANKS to Chris! I emailed him & he emailed me back with a listing of prices! Hopefully later this month they can be ordered. I'm impressed with his service. |
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Did you tell him Narsisco sent ya? 
Seriously, Chris is a good guy and does his best to find you what you need... he's done a good job by me. I'd rather give my money to a guy like him who'll go the extra mile than to a dealer whose parts "manager" (that's getting paid hourly) can't even be bothered to do some research.
| 2012 Storm (SOLD!)
Other Bikes:
2003 Suzuki DRZ400E (plated - my dual sport/mountain trail/camping bike)
Past Bikes:
2012 K13S
2009 KTM 990 Adventure
2010 Triumph Thunderbird 1600 (the Alien Queen)
2009 Triumph Sprint ST (another great bike!)
2007 Kawasaki ZX10R
2000 Kawasaki ZRX1100
1975 Honda SB550T "Clubman"
1981 Kawasaki KZ1000J
1985 Suzuki GS550E
1978 Yamaha 650 Special
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| zolti | | Thor | |  | | Reg. Date | : | 23/03/2010 | | Posts | : | 3,127 | | Location | : | newcastle , United Kingdom |
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| | Posted : 16 Feb 2011 - 19:43 Post title : Re: Dealer says: NO (Re: TVL65) | | | was in my dealers last week getting a price for the engine casings, he had no bother locating a price from his triumph site accessory online lists.
its there on the dealers bit of the triumph site because i watched him do it.
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| KingOfFleece | | Set | | | Reg. Date | : | 30/09/2009 | | Posts | : | 304 | | Location | : | United States |
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| | Posted : 17 Feb 2011 - 12:55 Post title : Re: Dealer says: NO (Re: zolti) | | | I've seen, in the past, the US sites for dealers way behind the UK ones.
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| Birdy68 | | Thor | |  | | Reg. Date | : | 16/07/2009 | | Posts | : | 3,352 | | Location | : | Bad Zurzach, Aargau, Switzerland |
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| | Posted : 19 Feb 2011 - 19:53 Post title : Re: Dealer says: NO (Re: TVL65) | | |
TVL65 wrote:
uhh my point is that ANY parts anyone wants from the storm isn't available, that's MY POINT. |
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Not true...
I've ordered the Storm's Clutch & Altinator + Belt covers! Set me back 680.00 Sfr (If my memory serves me well)
Will take pictures when I collect them.
| Birdy68
-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-
Leave the pork pies for now - get the sausage rolls while they're hot!
 -x-  -x- 
more info at Fuelly.com
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