|  | Topic : what to do with a sticky/stuck speedo ? |  |
| | | Bender | | Chaac |  |  | | Reg. Date | : | 26/09/2010 | | Posts | : | 686 | | Location | : | Toowoomba, Queensland, Australia |
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| | Posted : 18 Mar 2012 - 10:30 Post title : what to do with a sticky/stuck speedo ? | | | well the Bird is about 4 months out of warranty and about 19000K on it. today I was cruising at about 80kph when the speed o went up to 150 and stayed there until I stoped, switched off the Bike and restarted, a few kilometers down the road it gets stuck at 60kph.
my question is even though I am out of warranty will Triumph Australia come to the party and replace it seeing as so many owners have had the same or a similar problem ??
and also can i expect it to happen again.
anybody had a similar experience out of warranty
| BENDER Four wheels move the body. Two wheels move the soul.
Thunderbird 1600, Foran exhaust,cat eliminator,Twin T Bars, K and N filter, Led Headlight, Rivco driving Lights, Viking Bags,quick release sissy Bar,.Joker oil pressure Gauge met-cruise seat Dyno Tune + more
| | Post edited by Bender on 18 Mar 2012 - 10:31 |
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| | | Eddie | | Set | |  | | Reg. Date | : | 16/07/2010 | | Posts | : | 422 | | Location | : | Melbourne Victoria, Australia |
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| | Posted : 18 Mar 2012 - 11:55 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Bender) | | | They should replace it without question as it is a known problem.
The dealer is unable to make that call, it has to come from Triumph, so dont accept a "no" from the dealer, you want them to contact Triumph on your behalf.
They may call it good will rather than warranty, but either way you should get a new speedo head.
Eddie
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| | | slotter32 | | Set | |  | | Reg. Date | : | 11/12/2011 | | Posts | : | 196 | | Location | : | Australia |
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| | Posted : 18 Mar 2012 - 11:57 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Bender) | | | Bender sorry I can not answer that for you. Gut feeling with things like this is you're stuck with it but I hope I am wrong. None of the dealers (3 of) that I have spoken with concerning the speedo problems say they have no idea of any problems with it. I felt they weren't lying so much as grossly naive. I will be most interested on how you get along and with that wish you luck.
Perro
| Mods: Chrome wheels, chrome forks, chrome water manifold, chrome switch blocks, front axle covers, Speedmaster tank badges, chrome pulley, chrome swing arm covers, chrome lower belt guide, chrome upper and lower fork yokes, deuce risers, kuryakan iso grips, chrome fork nut and centre bearing caps
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| | | jusjones | | Set | |  | | Reg. Date | : | 28/10/2010 | | Posts | : | 23 | | Location | : | WA, Australia |
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| | Posted : 18 Mar 2012 - 13:24 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Bender) | | | Hi there,
I'm new to this thread however not to this issue.
If you're in Australia here's an email from Triumph Australia, give them a call...
To Whom It May Concern:
Triumph Australia want's to recognize that Thunderbird"s have an issue with speedometer assy.
Cliff Stovall
Technical @ Warranty Mgr.
Triumph Australia
Office: 03 9381 9768
Mobile: 0407 464 084
Fax: 03 9381 9799
regards
J
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| | | Bender | | Chaac | | | | Reg. Date | : | 26/09/2010 | | Posts | : | 686 | | Location | : | Toowoomba, Queensland, Australia |
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| | Posted : 18 Mar 2012 - 22:43 Post title : Re: what to do with a sticky/stuck speedo ? (Re: jusjones) | | | Just spoke to some one at Triumph Australia. they told me to ring the dealer for replacement, dealer said to bring it in so they could "look at it"
will keep you posted
| BENDER Four wheels move the body. Two wheels move the soul.
Thunderbird 1600, Foran exhaust,cat eliminator,Twin T Bars, K and N filter, Led Headlight, Rivco driving Lights, Viking Bags,quick release sissy Bar,.Joker oil pressure Gauge met-cruise seat Dyno Tune + more
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| | | Bender | | Chaac | | | | Reg. Date | : | 26/09/2010 | | Posts | : | 686 | | Location | : | Toowoomba, Queensland, Australia |
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| | Posted : 25 Mar 2012 - 11:40 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Bender) | | | well they had a quick look at the bike at the dealers, rode it twice around the block.
told me a new speedo has been ordered ( 1 - 2 weeks ) and will be covered under warranty even though I am out by 3 months.
will keep you posted 
| BENDER Four wheels move the body. Two wheels move the soul.
Thunderbird 1600, Foran exhaust,cat eliminator,Twin T Bars, K and N filter, Led Headlight, Rivco driving Lights, Viking Bags,quick release sissy Bar,.Joker oil pressure Gauge met-cruise seat Dyno Tune + more
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| | | Aldie | | Set | |  | | Reg. Date | : | 27/03/2012 | | Posts | : | 36 | | Location | : | Australia |
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| | Posted : 27 Mar 2012 - 22:05 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Bender) | | | Hi all
Just joined forum and had to get in on the speedo issue,Bike now 2 months out of warranty on 5th speedo with approx 45k on bike(at a guess lost track)Interested in how you go with your speedo problem with the warranty as i'm not sure how i will go. So far so good with 5k on latest speedo.Three of the speedos chucked it in around the 8k mark one didnt even make the trip home from the dealer.Good Luck:
Aldie
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| | | slotter32 | | Set | | | | Reg. Date | : | 11/12/2011 | | Posts | : | 196 | | Location | : | Australia |
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| | Posted : 27 Mar 2012 - 22:28 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Aldie) | | | Guys in my opinion it's not a speedo issue or we have a number of similar problems being addressed in one forum thread that are not the same, only similar. By that I mean my own speedo faults with only 1400kms on board are in fact not speedo problems at all even though the speedo stopped working. They are in fact Road Speed sensor glitches that happen to make the speedo work or in this case not work. When my speedo stops working I also have the self cancelling indicators no longer self cancel, fuel gauge goes haywire, distance to empty also go haywire, odometers stop working. The speedo will start to work again sometimes but when the clutch lever is pulled in the needle drops back to zero due to out put shaft speed changes, again sensor related. In my opinion we or rather Triumph can change out speedos until the proverbial cows come home, it's not addressing all the problems. My system has reset itself and is now working again without Triumph service input but it's just a matter of time until it fails again at which time I will take it into Service dept then because trying to explain this to them when all is well can be embarrassing at best and frustrating to both parties. Will let you know how I go in due course.
Perro
| Mods: Chrome wheels, chrome forks, chrome water manifold, chrome switch blocks, front axle covers, Speedmaster tank badges, chrome pulley, chrome swing arm covers, chrome lower belt guide, chrome upper and lower fork yokes, deuce risers, kuryakan iso grips, chrome fork nut and centre bearing caps
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| | | Bender | | Chaac | | | | Reg. Date | : | 26/09/2010 | | Posts | : | 686 | | Location | : | Toowoomba, Queensland, Australia |
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| | Posted : 28 Mar 2012 - 07:44 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Aldie) | | | Still waiting to hear from the dealer but it's only been a week, they said they had to geta part in.
overheard one tech explaining to another the new speedo had an an extra screw near the bottom of the dial, it was how they determined if it was a modified speedo. ( if I overheard correctly ). will keep you posted. are you in adelaide Aldie ?
| BENDER Four wheels move the body. Two wheels move the soul.
Thunderbird 1600, Foran exhaust,cat eliminator,Twin T Bars, K and N filter, Led Headlight, Rivco driving Lights, Viking Bags,quick release sissy Bar,.Joker oil pressure Gauge met-cruise seat Dyno Tune + more
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| | | Oak | | Chaac | |  | | Reg. Date | : | 03/11/2011 | | Posts | : | 551 | | Location | : | United Kingdom |
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| | Posted : 28 Mar 2012 - 08:08 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Bender) | | | Thanks Glen, mine is in the dealers at the moment. Exactly the same problems as you and similar mileage. Having not worked for 3 or 400 miles it all suddenly started working on my way to them
I've sent them a copy of your post, so will update this thread when resolved.
Ian
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| | | slotter32 | | Set | | | | Reg. Date | : | 11/12/2011 | | Posts | : | 196 | | Location | : | Australia |
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| | Posted : 28 Mar 2012 - 11:43 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Oak) | | | Oak wrote:
Thanks Glen, mine is in the dealers at the moment. Exactly the same problems as you and similar mileage. Having not worked for 3 or 400 miles it all suddenly started working on my way to them
I've sent them a copy of your post, so will update this thread when resolved.
Ian |
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Hi Ian look at this post here:
n2dwind wrote:
It seems that there a few different problems with the speed indicator.
Last year while on a trip to Bike Week in Daytona, Mine quit working for about 25 miles then started doing something really weird. When I would pull in the clutch to shift gears it would go to zero, when I let the clutch back out it would go back to whatever speed I was traveling at. I took it to the Dealer and he observed it doing it but by the time the mechanic took it out for a test run, it had stopped. They said to bring it back when it happened again.
Well, last week it started to do the same thing again, I have probably put 6,000 miles on it with no problems since the first issue. Took it back to the dealer and he said he will order a new speed sensor. I said that it didn't seem to be a sensor because it will work, just not when the clutch is pulled in.
He said he has to start somewhere. Then I said that he could see if it was the speed sensor by testing the resistance whose value is in the service manual.
Here's where the logic gets fuzzy. He said since he has to dismantle the crankcase to get to it, he might as well replace it. I then inquired: what if that's not the problem. He said, we will keep replacing stuff until we find the problem.
There really should be a better way.
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It is a reply to an earlier thread found here:
Link Speedo)&InSkin=CyanBlue&InPage=1
It may be a little more ammunition for you with the dealer.
Cheers,
Glen
| Mods: Chrome wheels, chrome forks, chrome water manifold, chrome switch blocks, front axle covers, Speedmaster tank badges, chrome pulley, chrome swing arm covers, chrome lower belt guide, chrome upper and lower fork yokes, deuce risers, kuryakan iso grips, chrome fork nut and centre bearing caps
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| | | n2dwind | | Set | |  | | Reg. Date | : | 12/07/2010 | | Posts | : | 405 | | Location | : | Jupiter, Florida, United States |
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| | Posted : 28 Mar 2012 - 13:00 Post title : Re: what to do with a sticky/stuck speedo ? (Re: slotter32) | | | I had the speed sensor replaced in January and haven't had any problems since. The bike even seems to run better. Before the change out, I would experience a surge or stutter in first gear when I would pull off slowly and when I had to go exactly 15 MPH through a school zone. After the swap, no issues and the Bike runs perfect. I even got over 50 MPG on the last trip to Key West.
I think your opinion is correct and that it is the Speed Sensor.
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| | | Oak | | Chaac | | | | Reg. Date | : | 03/11/2011 | | Posts | : | 551 | | Location | : | United Kingdom |
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| | Posted : 28 Mar 2012 - 13:46 Post title : Re: what to do with a sticky/stuck speedo ? (Re: n2dwind) | | | thanks both, i've forwarded a link to the thread onto the dealer
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| | | Oak | | Chaac | | | | Reg. Date | : | 03/11/2011 | | Posts | : | 551 | | Location | : | United Kingdom |
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| | Posted : 28 Mar 2012 - 15:31 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Oak) | | | Ok, just spoke to dealer and apparently their fault analysis kit is indicating a speed sensor fault but they tell me that the later models, of which mine is one, doesn't have the old engine based sensor, it works from the ABS. They've cleaned up the ABS sensors and have identified that the unrelated oil leak is from the top bolt, on the right hand side of the engine casing. They've read this thread and they're also speaking to the factory and other dealers to see if anybody else has experienced this problem with the later models. Another day of my holiday without the bike on a rare week of glorious weather 
That said, I've got their brand new Tiger SE, so not all is lost. Nice bike
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| | | slotter32 | | Set | | | | Reg. Date | : | 11/12/2011 | | Posts | : | 196 | | Location | : | Australia |
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| | Posted : 28 Mar 2012 - 15:54 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Oak) | | | Hi Ian, mine is a 2011 build bike and is not ABS so what is the deal with a non ABS and late model bike for that matter? But it is good to hear they are contacting the factory at least and also taking some notice of real riders and owners of their product on this forum. Hope it works out for the best for you.
| Mods: Chrome wheels, chrome forks, chrome water manifold, chrome switch blocks, front axle covers, Speedmaster tank badges, chrome pulley, chrome swing arm covers, chrome lower belt guide, chrome upper and lower fork yokes, deuce risers, kuryakan iso grips, chrome fork nut and centre bearing caps
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| | | Oak | | Chaac | | | | Reg. Date | : | 03/11/2011 | | Posts | : | 551 | | Location | : | United Kingdom |
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| | Posted : 31 Mar 2012 - 12:29 Post title : Re: what to do with a sticky/stuck speedo ? (Re: slotter32) | | | Looks like you was right Glen. They're now coming to the conclusion that the advice they got from the factory was wrong and are in search of a the engine speed sensor. They've had all the ABS to bits and cleaned and the speedo on test works fine but when it's back on the bike the fault is still there. One good thing, at least the intermittent fault is still showing whilst they've got it. This is taking a long time though, they've had it since Tuesday and tell me the earliest I will get it back is next Tuesday. Looks like I'll be going on the local egg run tomorrow on their Tiger.
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| | | Bender | | Chaac | | | | Reg. Date | : | 26/09/2010 | | Posts | : | 686 | | Location | : | Toowoomba, Queensland, Australia |
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| | Posted : 14 Apr 2012 - 10:34 Post title : Re: what to do with a sticky/stuck speedo ? (Re: slotter32) | | | well got my new speedo fitted today under warranty even though it was 3 months over.
I had done about 20,000 kilometres new speedo says zero
| BENDER Four wheels move the body. Two wheels move the soul.
Thunderbird 1600, Foran exhaust,cat eliminator,Twin T Bars, K and N filter, Led Headlight, Rivco driving Lights, Viking Bags,quick release sissy Bar,.Joker oil pressure Gauge met-cruise seat Dyno Tune + more
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| | | Garyminn | | Set | |  | | Reg. Date | : | 18/06/2011 | | Posts | : | 21 | | Location | : | United States |
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| | Posted : 28 Apr 2012 - 18:21 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Oak) | | | Hi All,
Just wanted to let you know that the speedo problems has been imported over here to the U.S. I'm in Minnesota, and purchased a 2012 T-Bird this winter. It arrived a couple weeks ago, and the shop has been prepping it, putting on the short TORs, the long haul seat, etc. Yesterday, I got a call saying "we can't figure out why the speedometer isn't working, we're talking to Triumph USA in Atlanta, they can't figure it out...so now we're working with Triumph back in the UK to get this fixed/figured out...
Argh....it's bad enough waiting thru 5 months of winter to ride again, and now --- brand new bike, never been out of the shop yet -- and the speedo isn't working.
QUESTION: Is there a rapidly emerging quality control problem at the Triumph factory?? Any idea what's going on here?
Thanks for any thoughts,
Gary
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| | | davetac1 | | Thunderbird | | | Reg. Date | : | 06/09/2010 | | Posts | : | 8,379 | | Location | : | Haverhill, Ma., United States |
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| | Posted : 28 Apr 2012 - 18:48 Post title : Re: what to do with a sticky/stuck speedo ? (Re: Garyminn) | | | I got an idea they're gonna find that one of the little tiny pins in the connector plug or the speedo got bent on assembly.It's common in the auto industry because they too use tiny pins,and a lot of em,in the electronic components and their respective connector plugs.That plug has to be aligned perfectly square with its' counter part or a pin could/will get bent throwin the component out of whack.So there's somethin you can have em look at if they haven't already. Dave!!!
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| | | Oak | | Chaac | | | | Reg. Date | : | 03/11/2011 | | Posts | : | 551 | | Location | : | United Kingdom |
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| | Posted : 29 Apr 2012 - 06:30 Post title : Re: what to do with a sticky/stuck speedo ? (Re: davetac1) | | | Mine was water ingress ino ECU connector. I wonder how many are 'fixed' by replacing the speedo or sensor when really all that has happened is the connector has dried out in the warm workshop?
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